Question 1

What tech stack do you use for custom coded builds?

Accepted Answer

We leverage Next.js (App Router), React, TypeScript, Tailwind CSS / Vanilla CSS design tokens, and deploy on modern cloud platforms like Vercel or AWS.

Question 2

Do you build interactive animated websites, and how do delivery timelines vary?

Accepted Answer

Yes. We build high-performance interactive animated websites utilizing GSAP, ScrollTrigger, and custom 60FPS motion systems. Standard custom web architectures deploy to staging in 3–7 business days, while complex interactive storytelling platforms deliver within 7–15 business days depending on motion complexity.

Question 3

How do we make content updates without a traditional CMS?

Accepted Answer

We provide structured MDX or headless CMS integration along with detailed step-by-step written documentation so your team can easily update text, images, and blog posts without writing code.

Question 4

Do we receive 100% source code ownership on Day 10?

Accepted Answer

Yes. On milestone completion, we perform a 100% transfer of the GitHub/GitLab repository, production cloud deployment keys, and all master design assets with zero vendor lock-in.

Question 5

What visual builder is used for our WordPress website?

Accepted Answer

All our WordPress websites are built strictly with the Elementor visual drag-and-drop builder. This allows your team to edit text, swap images, create landing pages, and publish blog posts visually without writing any code or dealing with complex block editors.

Question 6

Do you use pre-made ThemeForest templates?

Accepted Answer

Never. We build bespoke custom layouts directly in Elementor tailored to your brand identity, guaranteeing a unique, high-end presentation.

Question 7

How do you protect WordPress sites from security vulnerabilities and bloat?

Accepted Answer

We enforce strict security hardening protocols: disabling XML-RPC, enforcing 2FA, securing login endpoints, configuring Web Application Firewalls (WAF), and using clean, lightweight custom code modules instead of installing dozens of bloated third-party plugins.

Question 8

Will I need to pay Grow Invicta for routine text edits?

Accepted Answer

No! We provide comprehensive written administration guides so your team can manage 100% of day-to-day edits autonomously.

Question 9

Do we get full ownership of our WordPress website?

Accepted Answer

Yes. Upon Day 10 milestone handover, you receive 100% Super Admin credentials, full database access, server access, and master credentials with zero ongoing vendor lock-in.

Question 10

Can I manage products, inventory, and discounts myself?

Accepted Answer

Yes. Shopify provides an intuitive dashboard, and we provide step-by-step written documentation covering product management, inventory tracking, order processing, and discount creation.

Question 11

Which payment gateways do you configure for Shopify?

Accepted Answer

We integrate Razorpay, Stripe, PayPal, Cash on Delivery (COD), and regional UPI/net-banking gateways with verified test and live production routing.

Question 12

How is Shopify store ownership transferred to us?

Accepted Answer

We develop the store on a Shopify Partner staging environment and transfer 100% Primary Store Ownership directly to your email on final milestone sign-off.

Question 13

Do you configure shipping zones and automated taxes?

Accepted Answer

Yes. We configure complete domestic and international shipping rates, courier API webhooks, automated GST/tax calculation, and transactional order confirmation emails.

Question 14

What type of custom web applications and portals do you build?

Accepted Answer

We build multi-tenant SaaS MVPs, client management portals, internal operational dashboards, booking and scheduling engines, and automated workflow web applications tailored to your specific business logic.

Question 15

Who owns the database and backend cloud infrastructure?

Accepted Answer

You do. Everything is deployed directly to your cloud infrastructure (AWS, Supabase, PostgreSQL, Vercel), ensuring zero third-party lock-in.

Question 16

How do you handle user authentication and data privacy?

Accepted Answer

We implement enterprise-grade JWT/OAuth authentication, Role-Based Access Control (RBAC), encrypted database fields, and strict Row Level Security (RLS) policies.

Question 17

Can the web application integrate with our existing CRM or ERP?

Accepted Answer

Yes. We engineer RESTful and GraphQL API endpoints, webhook receivers, and custom middleware to connect seamlessly with HubSpot, Salesforce, Zoho, Stripe, or proprietary internal databases.

Question 18

What is Generative Engine Optimization (GEO)?

Accepted Answer

GEO optimizes your website's content structure, semantic entity definitions, and citations so that generative AI engines like ChatGPT, Claude, and Perplexity reference and cite your brand when users ask conversational questions.

Question 19

How long does it take for a website to rank on Google and AI search engines?

Accepted Answer

Search engine crawling and initial indexation typically occur within 60 to 90 days of launch. AI answer engines (such as ChatGPT, Perplexity, and Google AI Overviews) ingest structured knowledge graphs and entity data within the same window, while competitive top-tier organic search authority matures over 6 to 12 months.

Question 20

How does GEO differ from traditional SEO?

Accepted Answer

Traditional SEO focuses on matching target keywords on search engine result pages (SERPs). GEO focuses on knowledge graph structuring, direct factual clarity, and entity authority so AI answer engines extract your business as the definitive source for conversational queries.

Question 21

Do you guarantee #1 rankings on Google?

Accepted Answer

No reputable engineer guarantees #1 rankings, as algorithms evolve continuously. We guarantee rigorous technical excellence, Core Web Vitals optimization, pristine Schema markup, and high-authority topic clusters that build compounding organic momentum.

Question 22

Do you run paid ad campaigns or focus on organic growth?

Accepted Answer

We specialize in organic authority, high-converting copy, and sustainable inbound funnels that compound over time without requiring continuous ad spend.

Question 23

Which platforms do you manage for B2B and healthcare clients?

Accepted Answer

We focus on LinkedIn, Instagram, X (Twitter), and YouTube Shorts, structuring platform-specific content that matches where your target decision-makers spend time.

Question 24

How do you maintain our brand voice across social content?

Accepted Answer

We conduct a thorough brand voice discovery session, establish structured editorial style guides, and review all monthly content batches with your team prior to publishing.

Question 25

How are leads captured and routed to our sales team?

Accepted Answer

We design high-converting lead magnet funnels, link-in-bio hubs, and direct webhook integrations that deliver lead inquiries directly to your email or CRM.

Question 26

What footage do we need to provide for video editing?

Accepted Answer

You provide raw video recorded on a smartphone or camera, and our team handles all cutting, color grading, audio enhancement, kinetic captions, and sound design.

Question 27

What is your turnaround time for video editing batches?

Accepted Answer

Standard batches of 10–15 short-form reels deliver within 48 to 72 business hours following raw footage receipt.

Question 28

Do you deliver master project files or only exported MP4s?

Accepted Answer

We deliver full master project archives, clean 4K exports, and royalty-free audio license certificates so your team owns the complete raw assets.

Question 29

How do you tailor video editing for medical and healthcare clinics?

Accepted Answer

We format complex clinical procedures into empathetic, patient-friendly 9:16 videos with accurate medical subtitles, anatomy callouts, and ethical diagnostic CTAs.

Question 30

Why do you deliver Canva links instead of only Illustrator files?

Accepted Answer

Canva links empower your internal team to make quick text, price, or date adjustments in seconds without requiring specialized graphic software or agency fees.

Question 31

Are the brochure and flyer files ready for commercial printing?

Accepted Answer

Yes. All print collateral is exported to exact 300 DPI CMYK industry standards with trim lines, bleed margins, and high-resolution vector assets.

Question 32

Do we receive full copyright and intellectual property of the logo?

Accepted Answer

Yes. Upon final milestone payment, you receive 100% unencumbered legal ownership and copyright transfer for all logos, color codes, typography systems, and brand assets.

Question 33

What formats are included in the logo export suite?

Accepted Answer

We deliver scalable vector SVG, EPS, transparent PNG (dark and light variants), high-res JPEG, and web favicons.

Question 34

How does multi-currency billing work for India vs. International clients?

Accepted Answer

Clients in India are billed in Indian Rupees (₹ INR) via domestic bank transfer or UPI with full GST invoicing. International clients are billed in US Dollars ($ USD) via Stripe, direct wire, or international cards with zero hidden conversion fees.

Question 35

Are there any hidden fees or recurring agency hosting markups?

Accepted Answer

Zero. We deploy your website directly to your own infrastructure provider accounts. You pay actual provider hosting costs directly with $0 markup from Grow Invicta. Ongoing maintenance care plans are completely optional.

Question 36

How does the milestone payment structure work?

Accepted Answer

We operate on a transparent 2-stage milestone model: a 50% project deposit initiates discovery and the 3 to 7 day express live staging sprint, and the remaining 50% balance is settled upon final Day 10 asset handover and live launch.

Question 37

What is your revision and refinement policy?

Accepted Answer

During the Review & QA stage (Days 7–9), we conduct dedicated rounds of refinements to ensure every layout, interaction, and mobile view meets strict quality standards before final sign-off.

Question 38

What happens if our internal team takes longer to provide content?

Accepted Answer

We adhere strictly to our 3–7 day staging milestone. If client content dependencies cause delays, the timeline pauses cleanly and resumes immediately once materials are supplied.

Question 39

What is the cancellation and refund policy?

Accepted Answer

If a project is cancelled prior to staging delivery, unutilized deposit portions are handled according to our transparent Refund Policy. Third-party infrastructure costs paid directly to providers are non-refundable.

Question 40

How does Grow Invicta deliver staging in 3 to 7 days?

Accepted Answer

We eliminate agency bureaucracy and scope bloat by running focused, agile engineering sprints. By deploying standardized modern component architecture (Next.js, Elementor Pro, Shopify) and dedicating focused developer attention, we produce a live, interactive staging candidate within 3–7 working days.

Question 41

What does 100% full ownership actually mean?

Accepted Answer

It means zero agency lock-in. Upon final payment, we transfer complete GitHub/GitLab repositories, WordPress/Shopify Super Admin credentials, direct hosting billing (Vercel, AWS, Cloudways), DNS records, and editable Canva master template links directly to your business.

Question 42

What is included in the written documentation standard?

Accepted Answer

Every project includes comprehensive, step-by-step written administration manuals and standard operating procedures (SOPs). We provide permanent written guides—never ephemeral video calls that are forgotten in a week.

Question 43

What is the 30-day post-launch QA guarantee?

Accepted Answer

Following launch, every project includes complimentary 30 days of post-launch QA, performance monitoring, bug fixes, and minor adjustments to ensure flawless operation.

Question 44

Who will I be communicating with during the sprint?

Accepted Answer

You communicate directly with Chethan N—the principal engineer designing and building your platform. There are zero account managers or junior handoffs.

Question 45

Can we start with a web build and add growth services later?

Accepted Answer

Yes. Our architecture is completely modular. You can launch your core website first and add SEO/GEO, video editing, or social growth retainers whenever your business is ready.

Question 46

How do I initiate a sprint with Grow Invicta?

Accepted Answer

Schedule a 30-minute discovery call on our Contact page or submit your scope brief. We review your requirements and respond within 24 business hours.

Frequently Asked Questions

Websites & Development

WordPress CMS

Shopify E-Commerce

Custom Web Applications

AI Search / SEO / GEO

Business Growth & Social Management

Video Editing

Creative & Branding

Pricing & Ownership

Process & Handover

General Questions